Service providers
Using Cifrova Personal? Its own list is here.
These companies process data for us to run cifrova.com and Cifrova Business, each under a data processing agreement. None of them may use the data for their own purposes.
| Provider | Role | Location | What they receive |
|---|---|---|---|
| European hosting provider | Hosting of the platform and the database | EU | Everything the platform holds |
| Cloudflare | DNS, TLS and protection against attacks; storage of our encrypted backups | EU points of presence; global network. Backups: EU jurisdiction | Connection metadata (IP address, request headers); backups encrypted before upload, which Cloudflare cannot read |
| Fintable | Bank feeds through open banking (PSD2) | Ukraine (servers), encrypted backup in Germany (EU); some of its own providers in the United States. Data processing agreement with standard contractual clauses requested | Account names, IBANs, balances and movements, under the consent the client gives |
| Revolut | Revolut Business connection: balances, movements and, where enabled, payment drafts | Lithuania (EU) | Balances, movements, and the payment drafts the client approves |
| Stripe | Payment links and payouts, for clients who use them | Ireland (EU) and United States (SCCs) | Charges, fees, payouts and payer details |
| Brevo | Email: reminders, statements, notifications and our replies | EU | Recipient email, name and the content of the email |
| Anthropic | AI: reading documents, proposing matches, answering questions | United States (SCCs, Data Privacy Framework) | The relevant bank lines, documents, rules and summaries; not used for training |
| Sentry (Functional Software) | Error reporting, so failures are seen and fixed | Germany (EU) and United States (SCCs, Data Privacy Framework) | Technical details of an error: page, time, browser |
| Calendly | Meeting bookings from cifrova.com | United States (SCCs, Data Privacy Framework) | Name, email, the time picked and the answers given |
| Visit statistics on cifrova.com, only if you accept cookies | Ireland (EU) and United States (SCCs, Data Privacy Framework) | Pages visited, shortened IP address, browser |
Questions about a provider: write to info@cifrova.com.